Part Time 9 Month FTC – Customer Support Administrator

9:30am – 2:30pm  (20 hours per week)

Monday to Thursday (flexible)

£12.30 per hour

This is a 9 month Fixed Term Contract to cover maternity leave, however has the possibility to open into a permanent position.

Our well-established client based in central Dorking are looking to recruit a Part-Time Administrator who will be able to support our operations Department with administrative duties.  This is a varied and interesting role with good rewards.

The hours are 9:30 – 2:30, Monday to Thursday, a small amount of home-time working is available.

The Administrator duties:

• Providing technical support to customers over the phone
• Logging relevant information onto the portal
• Using Excel to input data
• Ordering of equipment for customers
• Booking faults onto CRM system
• General administrative tasks
• Liaising with engineers
• Operational Support

The Person

• Excellent organisational skills
• Technically minded is preferable and advantageous
• Good customer service skills
• Confident on the phone
• Computer literate and experience with CRM systems
• Team player with a sense of humour
• Good communication skills, both verbal and written

We have worked with this Client for over 15 years and they are a team that work hard but in a relaxed environment.  The position is available ASAP, so if you are interested, please apply now!