Warranty Coordinator 12-month FTC

Location: Dorking

Salary: Up to £30,000

Monday- Friday

Our client, a global manufacturer based in Dorking is looking for a Warranty Coordinator to join their team. You will be a valued part of the ever-growing team and become part of a long-standing successful business.

Duties: 

• Processing of warranty claims and customer complaints from first arrival to completion.
• Customer contact for updates.
• Participate in cross functional teams in pursuing corrective actions in product quality.
• Handling customer queries about warranty cover & terms and conditions.
• To progress cost recovery of defective Material from suppliers including managing the return process from customers, distributors and service centres.
• Willingly carry out any other duties deemed appropriate by the company.

Desirable Attributes: 

• The ability to work within a friendly team.
• Experience within a manufacturer
• Experience using SAP software an advantage
• Experience of working in a coordinator type role.
• A willingness to get involved and take responsibility.

Benefits

• Profit Related Bonus scheme (based on 5% basic salary)
• 25 days holiday plus BH’s
• Personal Pension Scheme (3.5% employee = 5.5% employer / 5% employee = 7.5% employer) – enrolled after three months
• Life Assurance from day one = 5x basic salary
• Discount Shopping Portal
• Free Parking on site
• Ride to Work Scheme
• EAP Access to training
• Mental Health First Aiders

If you are interested and want to hear more information, please apply today to be considered!

We do receive a significant number of applications. If you have not been contacted by a member of our team within 10 days of your application, please note that on this occasion you have not be shortlisted for the position. If you are ever in doubt about this, please call our team.