Location – Dorking

Hours 37.5 Monday-Friday

Salary – Up to £30,000 DOE

Working for a well-established Dorking based manufacturer of industrial equipment who are actively looking to recruit a Warranty Coordinator to join the Company’s administration team.

What the job involves:

Our client is looking for a new member of our Warranty team who will be responsible for recording warranty claims and complaints into SAP, processing agreed warranty credits and raising approved FOC orders.

Duties: 

• You will be required to support activity that leads to customer satisfaction in after sales support provision through the processing of warranty claims from world-wide network of customers, distributors and depots.
• Coordinating parts back from world-wide network through to our suppliers for investigation and cost recovery.
• Analyse fault reasons and participate in corrective action programs to eliminate root causes.

• Excellent IT skills are essential together with a knowledge of SAP.
• You must be able to manage your own workload and prioritise to meet the deadlines within the department and with suppliers and customers.

Work Experience:

You must be computer competent, takes pride in their work and can demonstrate a keen attention to detail.

Desirable Attributes:

• The ability to work within a multi-disciplined team.
• Sap experience
• A willingness to get involved and take responsibility.

Benefits of working for us:

• Competitive Pension Scheme.
• Life Assurance Policy.
• Yearly Company Profit based Benefit.