Customer Service Co-ordinator

Job Reference No.
6116
Permanent/Temporary
Permanent
Salary/Rate of Pay
£10,014 per annum
Location
Leatherhead
Sector
Commercial
Days/Hours
Tuesday, Wednesday & Saturday

Job Description

Are you customer focused?

Do you want to work part time?

We are looking for a Customer Service Advisor to join our client’s vibrant team in Leatherhead. The Customer Service Advisor will be joining a growing company who provide activities for children.

The Customer Service Advisor will be responsible for:

  • Actively promoting the company’s values when interacting with all customers
  • Dealing with customer inquiries over the phone and on email
  • Boost sales by offering additional products when taking customer bookings
  • Process and ensure all payments are completed
  • Cash control when cashing up tills
  • Communicate with the company’s various branches regarding parties and potential booking inquiries
  • Contact potential customers to get new business
  • Manage online contact and social media reviews
  • Handle and resolve complaints
  • Take customer feedback into consideration and action any problems or issues that may arise

Our client is looking for a Customer Service Advisor who has:

  • Exceptional communication skills both written and verbal
  • Confidence when communicating with customers and co-workers
  • Excellent IT skills especially using all Microsoft Office programmes
  • Experience and understanding of social media platforms for customer service
  • A ‘can do’ approach that motivates them to achieve departmental targets

This is a Part-Time role working 21 hours per week, the hours will be 09:30 – 17:00 on Tuesday, Wednesday & Saturday. Paying £10,014 per annum / per hour £9.17.

So if you want an exciting new role – apply now!

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